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It begins the day you place your order.
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page
An Amazon order number or eBay username for a purchase made through our website
A dated sales receipt from an authorized Anker Reseller that shows a description of the product along with its price
● If you made your purchase through our website, we may be able to locate your order using your email address, name or shipping address.
● If you made your purchase through an authorized Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.
● If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.
The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.
